TO OUR VALUED CUSTOMERS

As President of Northwest Exterminating, I’m pleased and excited to announce the merger of Arizona Organic Pest & Termite Control and Northwest Exterminating!

By uniting these two organizations, it gives us the ability to better serve both of our customer bases by giving us increased density and the ability to quickly respond to any service needs you may have.

  • Your services will be provided in the same friendly, professional manner, using the same botanical-based products.
  • Normally scheduled visits, total client satisfaction, and access to customer service specialists will remain the same.
  • Local team members will continue to service your account. The team is staying in place. We’ll be operating just down the road off Happy Valley and Hwy 17; we are just part of a bigger family now!
  • Customer Service Specialists are available to answer any questions or concerns at 623-516-2220.

We look forward to continuing our relationship with you on the foundation of trust and respect that the AZ Organic Pest & Termite Control team established over their years of excellent service. We will continue to earn your business every day, with every service we perform.  I have included a handful of frequently asked questions I hope you find helpful.  Should you need more information regarding your service, feel free to give us a call at 623-516-2220.

Sincerely,
Dena Berg-Castano
President, Northwest Exterminating

Contact Information At Your Fingertips

Payment Mailing Address
AZ Organic Pest & Termite Control /Northwest Exterminating
24825 N 16th Ave Ste. 140
Phoenix AZ 85085
623 516 2220

FAQ’s

Yes, your customer portal access will remain the same, as will any previous payment options and/or arrangements made with AZ Organic Pest & Termite Control.  We will send communications should the need arise to update customer portal access to your account.

Your secure, easy-to-use customer portal gives you 24/7 access to:
• Pay bills securely
• Manage credit cards
• Request service
• View upcoming service
• View account documents

You can reach us at 623-516-2220. To speak with one of our friendly Customer Service Specialist to answer any of your questions.

Yes, written termite warranties will be honored for the length of time stated on agreement.

Yes, your regularly scheduled payments will continue with your normal schedule.

Please mail payments to the address listed below.

Payment Mailing Address
AZ Organic Pest & Termite Control /Northwest Exterminating
24825 N 16th Ave Ste. 140
Phoenix AZ 85085

AZ Organic Pest & Termite Control and Northwest Exterminating merged on December 12, 2023.

Yes! You now have access to all our services including our exclusive SMART eco-friendly rodent control with digital monitoring, our Desert Guard home seal service, Termidor HP2 No Drilling termite treatments, Trelona Termite Baiting System, as well as a variety of pest control programs to meet your needs.  You can also take advantage of our customer referral program and save money on future services, as well as receive discount offers for our loyal customers!

Yes, any service you have with AZ Organic Pest & Termite Control will stay the same.